Privacy pOLICY
Welcome to Sultan Baklava. We respect your privacy and are committed to protecting the personal information you share with us.
Information We Collect
When you visit our website or place an order, we may collect information such as:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Order details
- Payment information (processed securely through third-party payment providers)
- IP address and browser information
- Cookies and website usage data
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate regarding your purchases
- Provide customer support
- Improve our website and services
- Send promotional offers (only if you have opted in)
- Prevent fraudulent activities
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze website traffic.
You can disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
We may use trusted third-party providers for:
- Payment processing
- Shipping and logistics
- Website analytics
- Email marketing
These providers only receive the information necessary to perform their services.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request a copy of your stored information
Data Retention
We retain customer information only as long as necessary for business, legal, and accounting purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us through our Contact page.